Frequently Asked Questions

What are your earrings made out of?

The main medium used to create Britt Cimone earrings are polymer clay. A super lightweight durable medium! 

My ears are sensitive. Will your earrings hurt my ears?

Absolutely not! Britt Cimone earrings are incredibly lightweight. You never have to worry about them weighing down your ears.

In terms of sensitivity, here is the general breakdown of what findings I use for earring posts. Yes they are hypoallergenic!

- Standard Earring Posts - Stainless Steel

- Ball Posts - Stainless Steel or 18k gold plated

What countries do you ship to?

We only ship within the United States currently.

Do you offer free shipping?

Orders over $50 ships free!

Can I return an item?

 

Due to offering new and handmade, returns and exchanges are not accepted on earrings. 

If you have any issues or concerns with your order, please reach out to brittcimone@gmail.com with your order information.

How long will it take to get my order?

Earrings noted made to order, will ship within 10 business days of when the order is placed.

Earrings not noted "made to order" will ship within 3-5  business days.

I work full time outside of my small business, but I am typically able to get orders shipped out within a few days!

Where does my order ship from?

All orders are shipped out from St. Joseph, Missouri.